Victoria line 2009 stock feedback

In July 2006 London Underground & Metronet displayed a mock-up of the new 2009 train stock. Here is the press release (note that the link below does not work thanks to the TfL site redesign). You'll see that at the end of the press release it says: "Results of the market research will be announced in October 2006". I only have minor complaints about the stock, but wanted to know what people thought, so having not seen any evidence of this release, I submitted an FOI request:

Last Summer (2006) there were trials of a mock-up of the new Victoria Line stock outside Euston station. I am requesting the results of the Customer Acceptance Testing that was done at the time.

This press release:

http://www.tfl.gov.uk/tfl/press-centre/press-releases/press-releases-content.asp?prID=846

States that the results would be published in October 2006 - I have not yet found them.

I would also like a summary of the main points raised by the public while the display took place - I believe there was a book to leave comments - what were the most frequently raised issues in praise of and in opposition to the stock?

Yours

Ali Johnston

Yesterday (13th April 2007) I received the response. Here are the two files:

• The PDF of customer comments
• The PDF of the market research

Some interesting reading - the stock is very well received, with the main complaints being the seating.

Ali